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Data protection

Privacy Policy AA7Bet — LGPD

Here you'll find a clear, straightforward explanation of how AA7Bet collects, uses, and protects your personal data — fully compliant with Brazil's General Data Protection Law. No confusing legal jargon.

Summary of Commitments

How AA7Bet handles your data

Six principles that guide how your information is handled on the platform.

SSL Encryption on All Transactions

Every communication between your phone or browser and AA7Bet's servers is protected by 256-bit SSL encryption. This covers login, Pix deposits, bets, withdrawals, and any exchange of personal information within the platform.

Collect Only What's Necessary

AA7Bet collects only the data essential to operating your account: name, CPF, date of birth, email, phone number, and payment information. We don't ask for what we don't need — and we don't retain data any longer than necessary.

No Third-Party Data Sales

Your personal information is never sold, rented, or shared with marketing companies, advertisers, or any third party for commercial purposes. Full stop. What you share with AA7Bet stays with AA7Bet.

Full LGPD Compliance

AA7Bet operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, export, or request the deletion of your data at any time through the platform's support channels.

Anti-Fraud & Secure Monitoring

Fraud detection systems monitor suspicious activity in real time — not to surveil you, but to protect your account against unauthorized access, irregular transactions, and intrusion attempts.

Control in Your Hands

You can view and update your registration data at any time in your account dashboard. For requests to access, correct, port, or delete your data, AA7Bet support will respond within 15 business days.

Last updated: January 2026

This Privacy Policy describes how AA7Bet collects, uses, stores, and protects the personal data of platform users, in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). By creating an account or using any AA7Bet service, you confirm that you have read and understood this policy. Questions can be submitted at any time to suporte@aa7bet.best.

1

Who We Are — Data Controller

A AA7Bet is the controller of the personal data processed under this policy. The platform is available at aa7bet.best and offers online casino services — including slots, roulette, blackjack, baccarat, live poker, and crash games — as well as Sports Betting covering football (Brasileirão, Copa do Brasil, Libertadores), UFC, basketball NBB, volleyball, e-sports, and other sports.

As data controller, AA7Bet is responsible for defining the purposes and means of processing users' personal data, ensuring that such processing complies with the LGPD and other applicable Brazilian regulations. For all personal data inquiries, you can reach us at suporte@aa7bet.best or via the live chat on the platform.

2

Data We Collect

AA7Bet collects personal data at different points during your interaction with the platform. Below are the data categories and the contexts in which they are collected:

Registration data:

  • Full name as it appears on your ID;
  • CPF (Cadastro de Pessoas Físicas);
  • Date of birth;
  • Full residential address (street, number, complement, neighborhood, city, state, ZIP code);
  • Email address;
  • Mobile phone number.

Identity verification data (requested when required):

  • Government-issued photo ID (RG, CNH, or passport);
  • Proof of address;
  • Selfie with ID document for facial verification;
  • Proof of ownership of the payment method.

Platform usage data:

  • Betting and gaming history — game types, amounts, dates, and results;
  • Deposit and withdrawal history — payment method, amounts, and timestamps;
  • Access logs — IP address, device type, operating system, browser, and version;
  • Support interactions — content from chats, emails, and open support tickets.

Payment data:

  • Pix key used for deposits and withdrawals;
  • Credit or debit card data (partial number, card brand, and expiry date — the full card number is never stored on AA7Bet's servers);
  • Account details from PicPay, Mercado Pago, or banks such as Nubank, Itaú, Bradesco, and Banco do Brasil used in wire transfers.

AA7Bet does not collect health data, political opinions, religious beliefs, biometric data (except a selfie for identity verification when requested), or any other sensitive data categories that are not strictly necessary for operating the platform.

3

How We Use Your Data

Personal data collected by AA7Bet is used exclusively for the purposes described below. No data is used beyond the scope stated in this policy without your express authorization:

Purpose Data used
Account creation and management Full name, CPF, date of birth, email, mobile number, address
Identity verification and fraud prevention Identity documents, selfie, access history, IP
Processing deposits and withdrawals Pix key, card details, banking information
Compliance with legal obligations CPF, transaction history, identity data
Customer support Name, email, betting history, and payment history
Communications about your account, promotions, and security Email, mobile number
Platform improvement and usage analytics Anonymized or aggregated usage data
Responsible gambling and behavior monitoring Betting history, deposit frequency

AA7Bet may use usage data in anonymized and aggregated form — with no individual identification — for internal platform performance analysis, improvement identification, and management reporting. Such anonymized data does not constitute personal data for LGPD purposes.

4

Legal Basis for Processing (LGPD)

The LGPD requires that all personal data processing have a specific legal basis. AA7Bet grounds the processing of your data on the following legal bases set out in Article 7 of Law No. 13.709/2018:

  • Contract performance (art. 7, V): processing is necessary to perform the contract entered into with you when you created your account — including account operation, bet processing, deposits and withdrawals, and the provision of platform services;
  • Compliance with a legal or regulatory obligation (art. 7, II): certain data must be processed to meet Brazilian legal requirements, including anti-money laundering regulations and tax obligations;
  • Legitimate interest (art. 7, IX): for purposes such as fraud prevention, platform security, and responsible gambling monitoring — always in a proportionate manner and in full respect of your rights;
  • Consent (Art. 7, I): for marketing communications, non-essential cookies, and other optional processing activities, AA7Bet requests your express consent, which may be withdrawn at any time.

Every data processing purpose has a corresponding legal basis. If you want to know which legal basis applies to a specific use of your data, simply contact AA7Bet support — we will give you a clear answer.

5

Data Sharing with Third Parties

AA7Bet does not sell, rent, or transfer your personal data to third parties for commercial or advertising purposes. Data sharing occurs only in the situations described below, and is always limited to what is strictly necessary for each purpose:

  • Payment processors: data required to process deposits and withdrawals is shared with the financial service providers we use — such as Pix gateways, credit card processors, and platforms like PicPay and Mercado Pago. These partners are contractually required to process your data only for the agreed purpose and in compliance with the LGPD;
  • Game providers: to support live casino games and other game modes, minimal session data may be shared with providers such as Evolution Gaming and Pragmatic Play. These providers are audited and operate under international data protection regulations;
  • Competent authorities: AA7Bet is legally required to share data with law enforcement authorities, regulatory bodies, and the Financial Activities Control Council (COAF) when required by law — for example, in money laundering or fraud investigations;
  • Technology service providers: technology infrastructure partners (such as cloud servers and analytics systems) may access data in a limited capacity for maintenance and technical support, always under a confidentiality and data protection agreement.

Any third party that accesses AA7Bet user data is contractually required to apply security measures equivalent to those adopted by the platform itself and to use the data solely for the agreed purposes. Violations are addressed with immediate contract termination and notification to the ANPD where applicable.

6

Cookies and Tracking Technologies

AA7Bet uses cookies and similar technologies to ensure the platform works correctly and to improve your experience. The types of cookies used are:

  • Essential cookies: required for the basic operation of the platform — maintaining login sessions, security, and basic preferences. They cannot be disabled without compromising use of the platform;
  • Performance cookies: collect anonymized information about how the platform is used (pages visited, session duration, errors encountered) to improve site performance;
  • Functionality cookies: remember preferences such as language and interface settings to personalize your experience;
  • Analytics cookies: used to understand platform usage patterns and identify improvements. Data is processed in aggregated form.

You can manage your cookie preferences through the banner shown on your first visit to the platform, or via your browser settings. Disabling non-essential cookies may limit certain features, but won't prevent basic use of AA7Bet. Essential cookies cannot be disabled, as they are required for secure account operation.

7

Data Security

AA7Bet applies appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or improper disclosure. The main measures in place include:

  • 256-bit SSL/TLS encryption across all communications between the user and AA7Bet's servers;
  • Secure storage passwords stored using cryptographic hashing — passwords are never stored in plain text;
  • Two-factor authentication (2FA) available for users who want an extra layer of security at login;
  • Intrusion detection systems monitoring suspicious access in real time, 24 hours a day;
  • Internal access controls — only employees with a verified need may access users' personal data, and all access is logged;
  • Regular Backups in secure environments isolated from the production infrastructure;
  • Periodic security testing carried out by specialized teams to identify and fix vulnerabilities before they can be exploited.

In the event of a security incident that may pose a risk to data subjects' rights, AA7Bet will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes set by the LGPD, providing details on the nature of the incident, the data involved, and the measures taken to mitigate its effects.

If you suspect unauthorized access to your account — for example, if you notice transactions you did not make or receive password-change emails you did not request — contact AA7Bet support immediately via live chat to have your account preventively blocked.

8

Data Retention and Deletion

AA7Bet retains your personal data only for as long as necessary to fulfill the purposes described in this policy or to meet legal obligations. The standard retention periods are:

  • Active account data: retained for as long as your account remains active. After account closure, data is kept for the minimum period required by law;
  • Financial transaction data: retained for a minimum of 5 years in accordance with tax obligations and anti-money laundering regulations under Brazilian law;
  • Access logs: retained for 6 months in accordance with the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014);
  • Support data: customer service records are retained for 2 years for quality assurance and dispute resolution purposes;
  • Marketing data (with consent): retained until consent is withdrawn by the user.

Once retention periods have expired, data is securely deleted or irreversibly anonymized so that the data subject can no longer be identified. You may request early deletion of your data by contacting support, subject to any legal exceptions that require minimum retention of certain information.

9

Your Rights as a Data Subject

The LGPD guarantees you, as the data subject whose personal data is processed by AA7Bet, the following rights, which may be exercised at any time:

Data subject rights

Your LGPD rights at AA7Bet

You are in control of your data. Here's how to exercise each right.

Data access

You may request a copy of all personal data AA7Bet holds about you, including your betting history, transactions, and account details.

Data correction

Incomplete, inaccurate, or outdated data can be corrected at any time. For basic account details, you can update them yourself directly from your account dashboard.

Data deletion

You may request the deletion of your personal data. Deletion will be carried out in accordance with the minimum retention periods required by law.

Portability

You may request your data in a structured format for transfer to another controller, within applicable technical and regulatory limits.

Right to object

You may object to data processing based on legitimate interest that you consider excessive or harmful, provided you submit a reasoned justification.

Withdrawal of consent

For processing based on consent — such as marketing emails — you may withdraw your authorization at any time, with no penalty.

Information on sharing

You have the right to know which third parties your data has been shared with and for what purpose, subject to any applicable legal confidentiality restrictions.

Processing suspension

You may request a temporary suspension of the processing of your data while a dispute regarding its accuracy or purpose is under review.

Complaint to the ANPD

If you believe your rights have not been properly addressed, you may file a complaint with the National Data Protection Authority (ANPD).

To exercise any of these rights, contact AA7Bet support via live chat on the platform or by email at suporte@aa7bet.best. Response time is up to 15 business days. Documents may be requested to verify your identity before the request is processed.

Your data is secure

AA7Bet handles your data responsibly and transparently, in full compliance with the LGPD.

Create Secure Account
10

Minors

AA7Bet services are intended exclusively for users aged 18 and over. The platform does not intentionally collect or process personal data from minors. During registration, users explicitly confirm they are at least 18 years old, and AA7Bet performs age verification as part of the account validation process.

If AA7Bet determines that an account belongs to a minor — through identity verification, a report, or any other means — the account will be immediately closed, the data will be deleted, and any deposited balance will be returned to the legal guardian after the situation is verified. If you suspect a minor is using the platform, contact support immediately.

11

Payment Data & Financial Transactions

AA7Bet handles payment data with a heightened level of protection, given the sensitive nature of this information. The specific practices for financial data are:

  • Pix: your Pix key is stored in encrypted form and used solely to process deposits and withdrawals on your account. It is not shared with any third party outside the Banco Central Pix processing system;
  • Credit and debit cards: full card details are not stored on AA7Bet's servers. Processing is handled by payment gateways certified under the PCI-DSS standard. The platform retains only partial data (last 4 digits and card brand) for transaction identification purposes;
  • PicPay and Mercado Pago: only transaction identifiers and amounts are stored by AA7Bet. Login credentials for PicPay and Mercado Pago are never requested or stored;
  • TED transfers: banking details provided for wire transfers are used solely to process that specific transaction and are not stored for future use without your authorization.

All financial transaction records are kept for a minimum of 5 years, as required by Brazilian anti-money laundering legislation (Law No. 9.613/1998) and Federal Revenue regulations. During this period, the data is protected and accessible only with judicial or regulatory authorization.

12

International Data Transfer

To operate certain services — such as live casino games provided by international partners like Evolution Gaming and Pragmatic Play — minimal session data may be transferred to servers located outside Brazil. These transfers are carried out in compliance with Article 33 of the LGPD, which permits international transfers under the following conditions:

  • For countries or bodies that provide an adequate level of data protection, as assessed by the ANPD;
  • When the recipient partner provides compliance guarantees equivalent to those required by the LGPD, through specific contractual clauses;
  • When necessary to perform a contract with the user (such as providing live games).

AA7Bet contractually requires all international partners who receive data from Brazilian users to apply protection measures equivalent to those set out by the LGPD. For questions about specific data transfers, please contact support for more details.

13

Changes to this Privacy Policy

AA7Bet may update this Privacy Policy periodically to reflect changes in data processing practices, legislative updates, or service improvements. Any material changes will be communicated via your registered email and through an in-platform notification at least 7 days before taking effect.

Minor changes — such as text corrections, language clarifications, or updates that do not affect data subjects' rights — may be published without prior notice. The last updated date shown at the top of this document will always reflect the most recent version. Continued use of the platform after a new version takes effect constitutes acceptance of the changes.

If changes are significant enough to require new consent — for example, if we begin processing data for a new consent-based purpose — we will explicitly request your authorization before initiating that processing.

14

Contact & Data Protection Officer (DPO)

AA7Bet has appointed a Data Protection Officer (DPO), as required by Article 41 of the LGPD. The DPO is the official point of contact for matters related to personal data processing, the exercise of data subject rights, and communication with the National Data Protection Authority (ANPD).

To contact the DPO or exercise any right set out in this Privacy Policy, use the channels below:

  • Email: suporte@aa7bet.best (subject: "Data Privacy / LGPD");
  • Live chat: available within the platform after login, 24 hours a day, 7 days a week.

The standard response time for personal data-related requests is up to 15 business days. In urgent cases — such as a suspected security breach or unauthorized access — support prioritizes your request and responds as quickly as possible.

If you feel your request was not handled to your satisfaction, you may file a complaint directly with the National Data Protection Authority (ANPD) through the agency's official portal in Brazil.

Frequently Asked Questions

Privacy Questions at AA7Bet

The most common questions users ask about how their data is handled on the platform.

No. AA7Bet does not sell, rent, or transfer your personal data to external advertising or marketing companies. The data you provide at registration and the data generated through your use of the platform — such as betting and transaction history — are used solely to operate your account, process payments, prevent fraud, and improve our services. For AA7Bet's own marketing communications, we ask for your consent at registration, and you can opt out at any time.

To request the deletion of your data, contact AA7Bet support via live chat or by emailing suporte@aa7bet.best with the subject line "Data Deletion / LGPD". Our team will process your request within 15 business days. Please note that certain data must be retained for minimum periods set by law — such as financial transaction records (5 years) and access logs (6 months). In these cases, the data is kept for the legally required period and then deleted. Data not subject to mandatory retention will be fully deleted within the stated timeframe.

Your Pix key is stored in encrypted form on AA7Bet to make future withdrawals easier, so you don't have to re-enter it every time. It is used solely to process transactions on your account and is not shared with any third party outside the Central Bank's Pix system. If you prefer, you can remove your saved Pix key at any time from your account dashboard or by contacting support. For credit cards, AA7Bet does not store the full card number — only partial details for transaction identification purposes. Card processing is handled by gateways certified under the PCI-DSS standard.

Yes, AA7Bet records and analyzes users' betting history for three main purposes: (1) security and fraud prevention — detecting irregular patterns such as bot activity, bonus abuse, or result manipulation; (2) responsible gambling — monitoring behaviors that may indicate problem gambling, such as a high frequency of deposits or increasing bets following losses; and (3) legal compliance — the obligation to report suspicious transactions to the relevant authorities under anti-money laundering legislation. Your betting history is kept as part of your account statement and can be accessed at any time in your platform dashboard.

After account closure, AA7Bet retains data for the minimum periods required by law: 5 years for financial records and 6 months for access logs. Data not subject to mandatory retention is permanently deleted or irreversibly anonymized. During the post-closure retention period, your data is not used for any purpose other than fulfilling legal obligations. You may request written confirmation of the data retained and its scheduled deletion date by submitting a request to support after closing your account.

You can disable non-essential cookies — analytics, performance, and functionality cookies — without losing access to the platform. Essential cookies, however, cannot be disabled, as they are required for AA7Bet's basic operation: maintaining your login session, account security, and transaction processing. Without essential cookies, the platform will not function properly. Cookie preferences can be adjusted in the banner shown on your first visit or directly in your browser settings. Browsers such as Chrome, Firefox, and Safari allow you to manage cookies on a per-site basis.

Related Documents

Explore AA7Bet's other legal documents as well.

AA7Bet's commitment to your privacy

AA7Bet treats user privacy as a core value, not a bureaucratic obligation. Every decision about data collection and use is evaluated based on what is necessary to operate the platform well — and on respect for your choices as a data subject. If at any point something in this policy is unclear to you, or you feel your rights are not being respected, please contact support. We respond seriously and within the legally required timeframes.

Also read our Terms and Conditions
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